jms_service_partnership

Most municipalities do not have a mechanical engineer on staff who specializes in wastewater treatment equipment, and they should not have to. JMS Service Partnerships provide your operations and maintenance team with ongoing access to the engineering expertise behind your installed systems, delivered on a structured and predictable schedule.

These are not generic maintenance contracts. They are designed around the specific equipment in your facility, your operating conditions, and your budget cycle.

Annual Review Program

The Annual Review is a structured yearly evaluation of your JMS equipment. It’s part inspection, part planning session, and part maintenance consultation. Each year, our Aftermarket team:

  • Conducts a full mechanical inspection of covered equipment
  • Documents current condition with photography and measurements
  • Compares findings to previous year’s baseline (tracking degradation trends)
  • Identifies parts that should be ordered or staged for the upcoming year
  • Provides updated budgetary guidance for capital and maintenance planning
  • Reviews operational practices with your maintenance staff

The Annual Review keeps your team ahead of equipment issues rather than reacting to them. Over time, the year-over-year data builds a lifecycle picture that makes budget conversations with leadership significantly easier.

Managed Service Agreement

A Managed Service Agreement goes deeper than an annual inspection. It’s a customized, multi-year partnership that includes:

 

  • Everything in the Annual Review Program
  • Priority scheduling for parts orders and field service
  • Locked pricing on specified parts and services for the agreement term
  • Direct phone access to JMS engineering for troubleshooting
  • Quarterly check-in calls to review equipment status and upcoming needs
  • Coordinated rehabilitation planning tied to your capital improvement schedule

Managed Service Agreements are ideal for facilities with large JMS equipment inventories or aging systems approaching the rehabilitation window. The locked pricing and priority scheduling alone can justify the agreement within the first service event.

lool_like_practice

What This Looks Like in Practice

You call JMS because a flocculator drive is making noise. Instead of starting from scratch, our Aftermarket team already has your equipment profile, inspection history, and parts list on file. We can diagnose the likely issue before we arrive, bring the right parts, and complete the repair in a single visit - not three.

That’s the value of a service partnership. It’s not a contract in a drawer. It’s a working relationship that makes your team more effective and your equipment more reliable.

What We Do - service pillars

Site Assessments

On-site mechanical and structural evaluations of aging equipment. We identify wear points, document conditions, and deliver actionable rehabilitation recommendations with budgetary guidance.

Rehabilitation & Retrofits

Extend the life of installed equipment by 15 to 25 years through targeted mechanical rebuilds, drive system upgrades, and structural retrofits, at a fraction of full replacement cost.

OEM Replacement Parts

Parts manufactured to original JMS specifications, including bearings, sprockets, shafts, drive assemblies, flights, wear strips, and structural components. Correct material, correct fit, guaranteed compatibility.

jms-equipment-question-icon-600

Not Sure What Your Equipment Needs?

Aging equipment rarely gives you a clean answer on its own. A JMS site assessment puts our Aftermarket team on your floor to document the real condition of your equipment and hand you a prioritized report you can take straight to your budget. It is the fastest way to know what needs attention now and what can wait.

Have a Question About Your Equipment?

Whether it's a part number you can't find, a noise that wasn't there last month, or a system that's due for its first real look in 15 years, our Aftermarket team is here. Reach out directly and we'll get back to you within one business day.